Every month, we honor and recognize a team member, who is a pleasure to work with and goes above and beyond in their current job responsibilities.

Congratulations to Arica Dowling for being the rising star of the month.

What is your professional background? 
I worked as a Service Coordinator with MH & IDS Consumers and Traumatic Brain Injury Consumers.

What is your leadership style?
The communicator, I look, I think & I adapt.

Why did you choose to work in this field?
I don’t want to use the cliché because this is what I like to do, but it’s true I have been dealing with the public basically since I started work as a teenager, from retail to homecare. I really like to help others, it’s human nature for me.

What strengths do you bring to Hands From The Heart?
My positive attitude! I’m always willing to do, and I try to always correct situations.

How long have you been with Hands From The Heart?
I’ve been with Hands From The Heart for three years & eight months, to be exact.

What advice do you have for people who want to be in a leadership role?
Never be afraid to build relationships with your staff, make sure you are assertive when needed & always lead by example. That’s my model!

What do you like to do for fun?
Spend time with family & friends.